Privacy Policy

Privacy Policy: Natural KidsCo Limited

Natural KidsCo Limited is strongly committed to protecting your privacy and providing a safe online experience for all our users. This Privacy Policy applies to information collected online through Natural KidsCo Limited’s website www.merinokids.com, which includes all of the Natural KidsCo Limited domains/websites and governs online data collection and usage by Natural KidsCo Limited. Please read the complete Natural KidsCo Limited Online Privacy Policy below and contact us if you have any questions.

Collection and tracking of personal information
What we do with collected information
Use of cookies
Controlling your personal information
Security of your personal information
Changes in corporate structure
Visitors outside New Zealand
Changes to our Privacy Policy
Contact information

Collection and tracking of personal information
So that we can provide you with the most efficient and enhanced service, we request information about you. We collect personally identifiable information such as names, email addresses and demographic information such as age, gender and zip/postal code. We also may collect your IP address, browser type, domain name, access times and referring website address. This information is collected both during registration on a site or in response to specific requests, for example when ordering, signing up for a newsletter, entering a competition or answering a survey. Information collected at one Natural KidsCo Limited website will be available within the Natural KidsCo Limited family of websites.

Sometimes we will give you the opportunity to opt in to offers from third parties not affiliated with Natural KidsCo Limited. If you decide to accept these offers, we will provide, with your consent, your information to the third party. However, you should note that this Privacy Policy does not apply to information users consent to give to third parties not affiliated with Natural KidsCo Limited. Any information users give to another party is governed by the rules of that party’s privacy policy, which may differ from this Privacy Policy. Natural KidsCo Limited is not responsible for information given to other parties. Please review their privacy policies prior to providing any information to third parties. (back to top)

What we do with collected information
We use personal information so that we may display custom, personalised content to our visitors and send newsletters, emails, features, promotional material, surveys and other updates to our users. A user may, at any time, opt out of receiving such information. We also use collected information to evaluate and administer our service, respond to any problems that may arise and to gauge user trends to determine what products are most popular with our customers.

We may extend offers to users on behalf of our partners about a particular product or service that may be of interest to you, but we will never give out your name or personal information at any time without your permission. As result, although Natural KidsCo Limited may receive a fee from our partners for this service, Natural KidsCo Limited sends all the offers so that your personal information is never shared with any outside third party.

We may, at times, produce reports for advertisers containing aggregate information about our users such as demographic, age and online usage information. This allows us to work more closely with advertisers to provide content and offers that are most relevant to our users. We will never include any personal information of our users in these reports.

We allow users of our website to send articles or links by email to other parties who may be interested in them. We do not retain any email addresses (unless you are a member who already has voluntarily provided your email address) of either the sender or recipient of such articles or links after they are sent.

We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests; or to co-operate in any legal investigation.

You should be aware that if you voluntarily disclose information online (whether through Natural KidsCo Limited’s services or any other service available online), personal or otherwise, that information can be collected and used by others. For example, if you use chat, forums, bulletin boards, your e-mail or if you post personal information online, you may receive unsolicited messages from others. Natural KidsCo Limited has no control over this use of your personal information. (back to top)

Use of cookies
Your browser offers so-called “cookies” which, if you allow their use, store small amounts of data on your computer when you visit a website. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. Cookies simply assist us in tracking which of our features you like best. Cookies also enable us to customize our content according to your preferences. You have the ability to accept or decline cookies by modifying your browser and our websites are viewable even if you disable the cookie function on your browser. However, if you disable cookies, some advanced and customised features of our site, as well as other websites, will not be available to you.

We may also place a cookie on your browser so that this and other websites owned by Natural KidsCo Limited will recognise you as a unique, anonymous user. This will enable us to make sure that you do not see the same ad over and over, to sequence ads in a series, and to measure more accurately the number of unique visitors across the network of Natural KidsCo Limited websites.

Some of the banner ads displayed in our websites are provided by outside companies. These ads contain cookies. While we use cookies in other parts of our websites, cookies received with banner ads are collected by our advertisers and we do not have access to this information. We use a reputable third party to serve some or all of the advertisements that are placed within our websites and they may use information (not including personally identifiable information) about your visits to our websites and other websites to assist in serving advertisements to you.

For more information on cookies and how to disable them please visit http://www.allaboutcookies.org/. (back to top)

Controlling your personal information
A user may, at any time, change, correct, modify or delete any personal information they may have provided to Natural KidsCo Limited by contacting us. Users can also unsubscribe from any newsletters or opt out of various promotional emailings at any time by clicking on "unsubscribe" links in each of our newsletters or emails or contacting us. (back to top)

Security of your personal information
Natural KidsCo Limited employees are made aware of its privacy practices through periodic communications and training. We limit access to private and confidential data only to those employees with a specific need to retrieve this information and we store data on multiple service systems, in controlled, secure environments. To maintain our level of security, we conduct both internal reviews and external audits of our security measures and procedures on a regular basis. (back to top)

Changes in corporate structure
In developing our business, we might sell certain assets or the company, or parts of it, may be sold, merged or otherwise transferred. In such transactions, user information, whether personally identifiable or otherwise, may be one of the transferred assets. (back to top)

Visitors outside New Zealand
Our website and the servers that make this website available worldwide are located in New Zealand. All matters relating to these websites are governed by the laws of New Zealand. Any information you provide will be transferred to New Zealand. By visiting our websites and submitting information, you authorise this transfer. (back to top)

Changes to our Privacy Policy
We will occasionally update this Privacy Policy as necessary to maintain the highest protection for our users and to comply with a changing environment. We recommend that you check the policy when you visit our website to be sure you are aware of and understand our current policy. If we make material changes to this policy or in how we will use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make changes in how we handle previously collected personal information that have retroactive effect unless legally required to do so. (back to top)

Contact information
If you have any questions about this Privacy Policy or our privacy practices, please contact us by email, or you can contact us by mail at:

Natural KidsCo Ltd
Charwell House
Wilsom Road
Alton
Hampshire
GU34 2PP

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