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All our products are designed and produced with great care and attention to detail, and we hope you will be delighted with them. If for any reason you’re not, please return them unused within 14 days of purchase and we will refund or exchange them.
Merino Kids Returns
151 Northcote Road
Battersea
London
SW11 6QB
Terms and Conditions:
You may return goods in their original condition within 30 days of receipt. You must arrange your own postage. If deemed faulty a full refund or exchange will be given (this is not limited to 30 days if the product is faulty).
If an item has been incorrectly laundered it may be sent off for testing which could take a small delay in the returns process.
Please contact customer service for more information.
If you wish to exchange a product we will levy a postage and handling charge of £5.00.
Please note: We do not offer refunds on sale items and will only exchange them if they are deemed faulty.
Click here to download a returns form.
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