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All our products are designed and produced with great care and attention to detail, and we hope you will be delighted with them. If for any reason you’re not, please return them unused within 14 days of purchase and we will refund or exchange them.
Merino Kids Returns
Charwell House
Wilsom Road
Alton
Hampshire
GU34 2PP
Terms and Conditions:
You may return goods in their original condition within 14 days of receipt. You must arrange your own postage. If deemed faulty a full refund or exchange will be given (this is not limited to 14 days if the product is faulty). Please contact customer service for more information. If you wish to exchange a product we will levy a postage and handling charge of £5.00.
Please note: We do not offer refunds on sale items and will only exchange them if they are deemed faulty.
Click here to download a returns form.
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